Help & FAQs
Boiler & heating questions, answered
Honest answers from a Gas Safe registered engineer (980201). Can't find what you need? Just call.
Boiler repair
We aim to be on site the same day for genuine emergencies — no heat, no hot water, leaks, or a locked-out boiler. A real Gas Safe engineer answers the phone 24/7. Call 07873 345716.
New boilers & installation
It depends on the boiler. As a guide, an Ideal Max install is typically £2,800–£3,200, a Baxi is around £2,200–£2,600, and Worcester Bosch / Vaillant / Viessmann sit in their own price bands depending on output and any system upgrades (filter, flush, controls). We give a fixed-price quote within 24 hours of a free home survey.
Annual servicing & CP12
From £85. Includes a full manufacturer-spec service, combustion analysis with a calibrated flue gas analyser, and a CP6 service record on the day to keep your warranty valid.
Central heating
Usually one of three things: trapped air (bleed it), sludge build-up at the bottom (needs a flush), or a stuck TRV / lockshield valve. We diagnose and fix the actual cause — not just bleed it and leave.
About us & coverage
Yes — registration number 980201, verifiable on the Gas Safe Register at any time. Every gas job is carried out by a Gas Safe engineer.

